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Bio
Background Details
Award-winning Human Resources Leader with demonstrated success supporting complex organizations in a wide range of industries, company sizes, and life cycles. Focused on Coaching and HR transformation, resulting in greater engagement, enhanced leadership and more adaptable and effective organizational cultures. Skilled in Leadership Development, Coaching, Team Building, Employee Engagement, and Change Management.
2014-2019
Jefferson Health NJ
As Corporate Director of Learning & Development, I created the entire functional area from the ground up, including a nationally recognized servant leadership program which resulted in significant improvement to employee engagement across the organization.
I also created a management development program for future leaders, and computer skills and patient experience training for all staff.
My most rewarding accomplishment was to implement the first Project SEARCH site in Southern New Jersey, helping young adults with Autism and other developmental disabilities to transition into competitive and meaningful employment, achieving greater independence.
2006-2014
Susquehanna Bancshares, Inc
As Vice President and Regional Human Resources Manager, I transformed the onboarding process for new hires and created check-in steps through their first-year of employment, ending with a celebratory first anniversary breakfast with the Region President to provide feedback and improve 1st year retention.
I also transformed the talent acquisition function and practices to serve the organization and business units more effectively with dedicated TA staff and collaborative work teams. I provided R&R (Recruitment and Retention) training to all managers to enhance their role as partners in the recruitment process and help them to achieve more Rest and Relaxation by nurturing fully staffed departments.
I created a field audit and round-table process to provide more meaningful service to the branch retail system and worked with leadership to create a strategic ethics campaign to ensure organizational commitment to ethical integrity.
2002-2006
Blockbuster
As regional Human Resources Manager, I created centralized training and manager succession planning to reduce the number of stores without managers, contributing to better region performance.
I served as mentor to other HR managers throughout the east coast division and supported their growth and development to ensure their success and retention during times of rapid change.
I also partnered with many region presidents to implement multiple changes, including a continuous and monthly performance review process and use of dashboard metrics to manage their areas more effectively.
1999-2002
McLane Foodservice
As regional human resources manager, I partnered with division presidents to turnaround operations and become a top-performing operation through enhanced employee engagement.
As a Zenger-Miller and Birkman certified trainer, I supported three regions to develop leadership skills, building a solid bench for succession-planning purposes.
I served as a change leader through an acquisition and cultural integration process to ensure retention and productivity remained at high levels.
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