Bio

2014-2019

Jefferson Health NJ

• As Corporate Director of Learning & Development, I created the entire functional area from the ground up, including a nationally recognized servant leadership program which resulted in significant improvement to employee engagement across the organization.

• I also created a management development program for future leaders, and computer skills and patient experience training for all staff.

• My most rewarding accomplishment was to implement the first Project SEARCH site in Southern New Jersey, helping young adults with Autism and other developmental disabilities to transition into competitive and meaningful employment, achieving greater independence.

2006-2014

Susquehanna Bancshares, Inc

• As Vice President and Regional Human Resources Manager, I transformed the onboarding process for new hires and created check-in steps through their first-year of employment, ending with a celebratory first anniversary breakfast with the Region President to provide feedback and improve 1st year retention.

• I also transformed the talent acquisition function and practices to serve the organization and business units more effectively with dedicated TA staff and collaborative work teams. I provided R&R (Recruitment and Retention) training to all managers to enhance their role as partners in the recruitment process and help them to achieve more Rest and Relaxation by nurturing fully staffed departments.

• I created a field audit and round-table process to provide more meaningful service to the branch retail system and worked with leadership to create a strategic ethics campaign to ensure organizational commitment to ethical integrity.

2002-2006

Blockbuster

• As regional Human Resources Manager, I created centralized training and manager succession planning to reduce the number of stores without managers, contributing to better region performance.

• I served as mentor to other HR managers throughout the east coast division and supported their growth and development to ensure their success and retention during times of rapid change.

• I also partnered with many region presidents to implement multiple changes, including a continuous and monthly performance review process and use of dashboard metrics to manage their areas more effectively.

1999-2002

McLane Foodservice

• As regional human resources manager, I partnered with division presidents to turnaround operations and become a top-performing operation through enhanced employee engagement.

• As a Zenger-Miller and Birkman certified trainer, I supported three regions to develop leadership skills,  building a solid bench for succession-planning purposes.

• I served as a change leader through an acquisition and cultural integration process to ensure retention and productivity remained at high levels. 

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